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May
15
Urgent maintenance on the earth.noc-servers.com server
Posted by Support EU on 15 May 2016 08:13 PM

Dear Valued Customers,

We regret to inform you that server 'earth.noc-servers.com' is currently inaccessible due to problems with file system. We are working on solving the problem with the highest priority, expected downtime 10 hours.

UPD: Maintenance was successfully completed. The server running in its normal state.

Thank you for understanding,
Psek Support Team


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Jan
8
Temporary issue with 'sterling.noc-servers.net' server
Posted by Support- RE on 08 January 2016 10:07 AM

Dear Valued Customers,

We regret to inform you that server 'sterling.noc-servers.net' (72.34.46.140) temporary inaccessible as there is high load on the server.

Our techs are already working on investigating and resolving this issue.

We will keep you informed regarding the process.

 

UPDATE: Issue has been resolved

Issue with load caused from activity of several domains that are locating on the server 'sterling.noc-servers.net'. Furthermore we've noticed that there was lack of free RAM on this server and due to that load has also increased.
For permanent resolving of this issue we've tweaked limits for PHP and 'spamd' processes.

 

Thank you,

Psek Support Team


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Jan
4
RAM upgrade on server01.myhostingservers.net
Posted by Support- MP on 04 January 2016 11:23 PM
Dear Customers,
 
 
Update: Maintenance is successfully finished.
 

We've received a lot of complaints about slow work of
server01.myhostingservers.net server, so in order to improve performance of
this server, we're going to add additional RAM memory to it.
Upgrade process will be started at Tuesday, JAN 5, 2016
04:00am EST server time.

Unfortunately this process requires restart of servers. Expected
downtime will be around 15-20 minutes.
Please accept our apologies for any possible inconvenience caused by
this process and thank you in advance for understanding and patience.
 
 
Best regards,
Psek support Team.

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